
Public workforce
Public Service MIS
One trusted record of the public workforce, from appointment to retirement. Ministries keep a firm grip on headcount and the wage bill.
- Establishment control
- Personnel records
- Leave and performance
- Payroll link
When the establishment list, the personnel files and the payroll disagree, the wage bill becomes an estimate rather than a number. This platform holds one record of each officer from appointment to retirement, tied to an approved establishment, so headcount and cost can be answered the same way twice.
What it covers
- Approved establishment by ministry, department and post, with vacancy and over-establishment control
- Personnel records covering appointment, confirmation, transfer, promotion, discipline and exit
- Leave administration and performance appraisal against agreed objectives
- Payroll interface that reconciles paid staff against the establishment every cycle
- Training, qualification and succession records held against the officer
- Workforce reporting by cadre, grade, age profile and attrition
- Role-based access so ministries see their own staff and central agencies see the whole
From configuration to live operation
- 1
Discover
Processes and laws
- 2
Configure
Workflows and roles
- 3
Integrate
Data and APIs
- 4
Train
Users and admins
- 5
Support
Helpdesk and SLAs
What every platform shares
Configurable by design
Workflows, forms, roles and approval levels are set up to match your rules. Nothing is hard-coded.
Secure and auditable
Role-based access, strong authentication, encryption and full audit trails, aligned with ISO/IEC 27001.
Built to integrate
Open APIs connect each platform to the finance, tax, payment and identity systems you already run.
Hosted your way
Government data centre, private cloud or hybrid, with data protection and residency rules respected.
Multilingual and mobile
Interfaces in official and local languages that work as well on a phone as on a desktop.
Insight built in
Dashboards and reports for managers, regulators and oversight bodies, drawn from live data.
Other platforms
- Public procurement
e-Government Procurement
The whole procurement cycle on one open portal, from the annual plan to the signed contract. Regulators, bidders and funders all see the same record.
Explore - Trade facilitation
National Single Window
One entry point for traders and border agencies. Documents are lodged once, each agency handles its part, and customs and payments are connected from day one.
Explore - Grading and pay
Job Evaluation MIS
Every job is scored against the agreed factor plan. Grading and pay analysis follow, with an audit trail behind each result.
Explore
Ready to move? Twende.
Tell us where your organisation is trying to go. We will respond within two business days with a clear view on how we can help, or an honest answer if we are not the right fit.
